LEAD GENERATION / OUTBOUND · CRM · REVENUE OPS Find the right prospects. Start relevant conversations. Keep the pipeline moving forward.
PROSPECT RESEARCH COLD EMAIL CRM WORKFLOWS PIPELINE OPS
Research, outreach & revenue operations
Lead Generation & Revenue Operations Specialist

Build a stronger pipeline, from first prospect to next step.

I help growing teams find the right B2B prospects, run thoughtful cold email campaigns, and keep lead data and follow-up organized. My work connects research, outreach, and CRM operations so opportunities have a clear next step.

B2B
Prospect research
4
Connected services
US
Client experience
🌏
Remote, global support
Mae / Pipeline workflowFrom research to reply
01 · ResearchTarget accounts + contacts→ FIT
02 · VerifyClean, qualified records→ READY
03 · Reach outRelevant email campaigns→ REPLY
04 · TrackCRM + next steps→ PIPELINE
Findthe right fit
Engagewith relevance
Trackevery next step
Behind the pipeline

A pipeline works best when every step connects.

A strong list is only the start. I research fit, verify contacts, prepare and monitor outreach, handle replies, and keep CRM records usable. Teams get clearer visibility into who was contacted, what happened, and what to do next.

Mae Decano
About me

Research meets execution.

I'm a lead generation and revenue operations specialist based in the Philippines. I work across B2B account research, decision-maker sourcing, cold email setup and campaign monitoring, and the CRM processes that keep follow-up on track.

My client work spans targeted partner outreach for a US renovation firm and company research and outbound preparation for an international business advisory team. I combine careful manual verification with practical tools and clear documentation, then adjust targeting and messaging as the campaign teaches us more.

Why work with me

What sets this apart

Research for Fit

Identify relevant companies, decision-makers, and current buying signals against your ICP.

Verify the Data

Check titles, contact details, duplicates, and source quality before launch.

Write Relevant Outreach

Segment and personalize messages around the recipient’s role, company, and situation.

Manage Replies

Monitor responses, flag interested contacts, and route the next step to the right person.

Keep CRM Records Clear

Maintain stages, tags, and notes so the team can see where each prospect stands.

Improve Each Batch

Use deliverability and reply signals to refine the list, message, and sending cadence.

What I do

Support across the full outbound workflow

01

B2B prospect research

Define the ideal customer, identify target accounts and decision-makers, check fit, and deliver clean, segmented contact records with research notes.

02

Cold email operations

Set up sending domains and mailboxes, coordinate SPF, DKIM and DMARC, verify emails, prepare sequences, monitor deliverability, and manage campaign replies.

03

CRM & lead workflows

Organize pipelines, stages, tags, notifications and follow-up workflows in GoHighLevel so the team has a reliable view of each opportunity.

04

Revenue pipeline support

Track outreach activity, maintain clean prospect data, document handoffs, and report on what each campaign is learning.

See it in action

See my CRM audit walkthrough

A practical walkthrough of lead capture, follow-up, and CRM gaps. This is one example of my systems work alongside prospect research and outbound campaigns.

How it works

A clear process from research to handoff

I tailor the details to the assignment, with clear checks at each step.

STAGE 01

Research

I source target accounts and contacts using your ICP and relevant sources.

STAGE 02

Qualify & score

I check company fit, decision-maker roles, contact quality and duplicates.

STAGE 03

Organize

I segment records and prepare campaign or CRM-ready fields.

STAGE 04

Deliver

I deliver the list or launch the outreach, then track replies and next steps.

Featured projects

Real client engagements

A selection of research, outreach, and CRM work. Client details are summarized at a level appropriate for a public portfolio.

View full portfolio on Google Drive
Lead generation

Lead Researcher & Prospect List Builder

Built high-quality B2B prospect lists using LinkedIn Sales Navigator and Apollo.io — company research, decision-maker filtering, and email verification for outreach-ready CRM data.

→ CRM-ready contacts with fit and verification checks
Cannabis LAB logo
CRM & outreach ops

Growth Virtual Assistant

Ran prospect research, contact tiering, and Apollo-based outreach for an industry network — sourcing sponsors, speakers, and partners, and managing live outreach sequences.

→ Organized pipeline across sponsors, speakers & partners
Research operations

Qualitative Research Analyst

Identified companies with China-dependent sourcing and supply chains through industry, directory, and LinkedIn research, building qualification criteria along the way.

→ Documented SOPs enabling the project to scale
Case studies

A closer look at how I work

Four engagements that show how I approach research, outreach, and pipeline organization.

Partner outreach · Prime Renovations

Building a targeted referral partner pipeline

Challenge

A New York renovation firm needed relevant architects, interior designers, and other referral partners to approach.

Approach

Researched and tiered firms and contacts, prepared role-based personalization, coordinated sending setup, monitored outreach, and handled replies in the CRM.

Result

Launched segmented outreach and surfaced interested partners for a direct introduction with the team.

Lead generation · E-BI International, Inc.

Building a high-volume verified lead pipeline

Challenge

E-BI needed a steady, high-quality flow of verified B2B prospects for outreach — without sacrificing accuracy for speed.

Approach

Used LinkedIn Sales Navigator and Apollo.io to filter target companies and decision-makers by role and fit, verified every email, and organized structured lead lists ready for CRM and outreach use.

Result

Delivered targeted, structured B2B contact lists ready for outreach and CRM use.

Data enrichment · Cannabis LAB

Turning an unstructured contact list into a prioritized outreach system

Challenge

CLAB had a large industry contact list with no consistent way to evaluate who mattered most — outreach was inconsistent and nothing was repeatable.

Approach

Built a structured enrichment framework that researched and categorized each contact against fixed criteria, then tiered the list by relevance and outreach priority.

Result

A prioritized, tiered contact system ready for immediate outreach planning — with every new contact run through the same repeatable framework.

Research operations · China Access Project

Turning raw market research into a repeatable system

Challenge

The project needed to identify companies with China-dependent sourcing or supply chains — in a way that could scale beyond one researcher.

Approach

Researched target industries, trade shows, directories, and LinkedIn to find qualified companies and decision-makers, then documented qualification criteria and workflows alongside the research itself.

Result

Produced organized, outreach-ready research files and a repeatable process the team could scale with consistency and accuracy.

Selected CRM workflow examples

Selected CRM and follow-up workflows

Examples from the CRM side of my work. Tap a card to inspect the workflow; scope and setup vary by client.

Med spa CRM automation map — lead sources, CRM capture, follow-up, booking, reminders, and retention campaigns ⤢ Click to enlarge
Workflow example

CRM Automation — Med Spa Growth System

A complete med spa automation map: every lead source (Meta ads, Google Business Profile, socials, website) flows into one CRM — with instant email/SMS, messenger automation, abandoned-lead recovery, reminders, review requests, and retention campaigns.

→ Lead capture and follow-up mapped in one workflow
Med spa appointment funnel — current lost-lead flow vs recommended booking funnel with confirmations, reminders, and review requests ⤢ Click to enlarge
Workflow example

Appointment Funnel — Before & After

An audit-style comparison for a med spa: the current path (ad click with no booking button = lost leads) versus the recommended booking funnel with automated confirmation, reminders, review requests, and repeat-booking flows.

→ Booking path and follow-up steps mapped
Real estate pipeline automation — lead form to appointment, property viewed, offer negotiation, won/lost branches, onboarding, and re-engagement ⤢ Click to enlarge
Workflow example

Pipeline Automation — Real Estate

A real estate client pipeline built on real triggers: lead form to appointment to property viewed to offer negotiation — with won deals flowing into an onboarding pipeline and lost deals into a re-engagement campaign.

→ Every outcome has a next step — won or lost
submitsrepliesABCYesYes → Tier ANoNore-enter scoringMeta AdsWebsite FormLinkedIn OutreachLead CapturedSave Lead in CRMData Enrichmentverify email · company · roleLead Score?Tier A · HotTier B · WarmTier C · NurtureNotify Sales+ Call TaskEmail / SMSSequenceLong-TermNurture CampaignBooked?Engaged?Monthly Re-ScoreAppointmentCalendarCRM Pipeline Updatedevery lead has a stage ⤢ Click to enlarge
Framework

Lead Management Workflow

Every lead is captured, enriched, scored against fixed criteria, and tiered — then routed to the right sequence or salesperson.

→ Sales time spent only on leads worth pursuing
FAQbookingcomplexNo → escalateNoretryYesYesEmailSMSChat WidgetInbound MessageAI Triageclassify intent + urgencyIntent?FAQ QuestionBooking RequestComplex / ComplaintAI AnswersInstantlyAI SendsCalendar LinkAI Drafts ReplyResolved?Booked?Human Review& ApproveAI Follow-Upin 24 hoursReply SentConfirmation+ RemindersConversation Logged in CRMhumans step in only when needed ⤢ Click to enlarge
Framework

AI Workflow

Inbound messages are triaged by AI, drafted for reply, and escalated to a human only when needed — powered by ChatGPT, Claude, or Gemini.

→ Draft replies routed for human review
triggertriggerwait 1 dayYesNo · wait 2 dayswait 2 daysYesNomonthly re-offerNew LeadForm SubmittedTag AddedEnter Nurture SequenceWelcome Emailsent instantlySMS Check-InReplied?Stop Sequence+ Notify StaffMove toEngaged StageValue Emailtips · proof · resultsOffer Email + SMSBooked?Confirmation+ RemindersLong-Term Nurturemonthly touchpointReply detected anywhere → sequence pausesno double-sends · synced to CRM ⤢ Click to enlarge
Framework

Email & SMS Automation

Multi-step nurture sequences across email and SMS, with replies detected and synced back to the CRM to pause or branch the flow.

→ Reply-aware sequence and follow-up branches
Technology stack

Tools I use across research and outreach

CRM & FunnelsGoHighLevel
ProspectingApollo.io
ProspectingLinkedIn Sales Navigator
AIChatGPT
AIClaude
AIGemini
Data QAExcel
CampaignsEmail verification
OperationsGoogle Workspace
OperationsGoogle Sheets
Live Funnel Building Masterclass certificate — GoHighLevel
Certification

Live Funnel Building Masterclass

GoHighLevel funnel foundations, automation & deployment, lead nurturing, and pipeline organization — completed via Technical Virtual Assistants / Tara AI Community+, April 2026.

✦ Available for project work — Prospect Research · Outbound · CRM Operations ✦
FAQ

Good questions before you ask

What's your turnaround time?

It varies by project scope — a small research batch might turn around in a day or two, while a campaign setup or ongoing outbound assignment follows a timeline we agree on upfront. I'll always give you a clear timeline before starting.

What tools do you work in?

Apollo.io, LinkedIn Sales Navigator, GoHighLevel, Google Sheets, Excel, and AI research tools such as ChatGPT, Claude, and Gemini. If your stack uses something specific, I'm quick to pick up new tools.

What's your timezone and availability?

I'm based in the Philippines (UTC+8). I keep regular overlap hours with US and EU teams and communicate clearly around timezone gaps — you'll never be left wondering when to expect a reply.

How do you communicate during a project?

Mostly async — Slack or email, with regular written updates so you always know where things stand. For kickoffs or check-ins, I'm happy to hop on a call.

How does pricing work?

It depends on project scope, so I don't post flat rates — reach out with what you need and I'll put together a quote.

Need a more dependable pipeline?

Tell me what you’re trying to build, who you need to reach, and where your current process gets stuck. I’ll suggest a sensible starting scope.

Or email me directly: workwithmae.decano@gmail.com

Better research. Clearer outreach. A pipeline you can work with.